Cancellation policy


Right of cancellation


You have the right to cancel this contract within 14 days after receiving the products without giving reasons.

The period stipulated for cancellation is 14 days starting on arrival of the purchase at the given address of the purchaser.

 

To practice the withdrawal right you need to inform us (Ropes Upcycled, represented by Patrick Stange, Garteneck 6, 25335 Bokholt-Hanredder, patrick.stange@ropes-upcycled.com) by a clear statement about your decision to cancel the contract. You can use our provided withdrawal form.

 

The timely despatch of the revocation or the goods shall be deemed sufficient

for compliance with the revocation term.

Consequences of cancellation


Once you cancel this contract we will refund all payments paid (including the shipping costs). Not including the additional costs that occured because you selected a different type of shipping. We will reimburse any payment received from the consumer within 14 days from the day on which we receive the communication of withdrawal. We will use the same means of  payment as they were used in the first transaction. We may withhold the reimbursement until we have received or collected the goods back, or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.

 

 

You have to send back the good immediately and no later than fourteen days after having informed us about the decision to withdraw. The time limit is observed if the goods have left your place before the fourteen days have passed.